then a manager offered a pre-owned contract for less money and said that they would help us to resell our Club intrawest for 19, 200 dollars. We bought for the wrong reasons because we were lied to. The sales people at Vidanta sold each of the three couples a Limitless Vacations package for $4,500. It is still right to use, you "own nothing", it's still a lease agreement. The sellers also told us that we could easily rent the t.s. For over 45 years, Vidanta has been involved in designing, constructing, financing, and operating hotels, resorts, cruises, and more. We were told that the certain agencies would buy back the timeshare weeks for a set amount. This is a very expensive timeshare but it is of the highest quality and has many happy owners. I still have the credit card bill from the old contract. I am so upset that we trusted them and should not have, this has become a nightmare and what worse timing than it being the Christmas, new year holidays! So I thought who would build all this, be able to attract a world class leader such as Curque and allow the sales teams to run wild and say whatever it takes, truth be damned. Vida Vacations | Complaints | Better Business Bureau Profile At first, the sellers did not want me to take the papers that they had presented the program on, but I told them that I would not buy without taking them. Company Address: puerto vallarta. If its in your contract that you shouldn't purchase for rental income then why is it trained to your sales teams to sell it that way? In direct reference to the above post, at this moment Grand Mayan Nuevo Vallarta customer service has addressed our issues in a most professional manner. We would like to further investigate your claims and clarify our policies through direct dialogue. Unfortunately the saga with Vida vacation goes on another day.We are trying to resolve this offline but Vida insists that they are within there legal rights to support a process that trains sales reps to present benefits such as rental, resale and now there latest scam is presenting their Private Residence Club as deeded property, another lie. My case is no different then the many, many victims who have posted here and other complaint sites I fell for the rental/resale scam. We were verbally told that I would be able to get everything that the platinum package provides but they omitted to tell us it would cost us an additional $3000. I was under the impression that contract # ******* had been reinstated, per your 8/25/2020 response here via the BBB communication exchange. Vida Vacations - VIDA VACATIONS SCAMMED ME OF $7,755.00 ON 11/03/21. Customer service has addressed our issue satisfactorily. Note that you will need your contract/agreement number and your registration number. Vida Vacations is a members-only bespoke destination club offering a dedicated approach to high-end travel. to find its value. As I mentioned to you yesterday Vidas position will always be burdened with the actual truth. My new wife and I decided to honeymoon in Cancun and chose a week I had (via an unrelated travel club) at a place called Mayan Palace, one of several Vidanta locations in Mexico. PLEASE REFUND OR NEED THE BOOKINGS FOR O7/03/22 THRU 07/10/22. They stated for us to donate these 10 certificates to Make a Wish Foundation in Washington State and when Make a Wish Foundation auctions them off, we get paid for each certificate auctioned off. 1-800-292-9446 (U.S. and Canada) We will be going all over the internet to let everyone know to steer clear of purchasing ANYTHING with Vidanta properties because we feel we have been ripped off!!! Global golf connections is who they recommended. So the moral of the Mayan story is listen to their lies or anyone whom they recommend and you'll be fine. They offered to get the contract, which provided money and within 10 years you can return this sum without any interests. The major selling point was that we would transfer the deed to our present timeshare to primarily avoid the $2000 in yearly fees, but in actuality they do nothing with this time share. Vida VacationsAbove The Law? Ms. Gines, Unfortunately I own a Mayan artifact of their deceptive past. One gift is an access to a "Priceline" type booking service and the other gift entitled bookhawaiicollection.com could not be accessed. The first story was that there was no lowest price but whatever price we wanted to sell it for they would sell it. My husband asked for a spanish language contract which he thought was the law! We understand that if we take it upon ourselves and seek out rental brokers and get no results that's our fault. Reply Alin Gines So, please take our advice, us and the other reviews, stay clear and save your money. We have also done research on the 299 dollars weeks and they cannot be used for hotels that dont offer timeshare and the W Hotel does not offer timeshare. What is Vida Vacations? Company Culture, Mission, Values Back to commitment, you are committed to customer acquisition that's clear. Sign up to receive our free weekly newsletter. I sent a letter within the 5 days cancelling the new contract, but instead of cancelling the whole thing, Vida wants to put us back into the old contract. Vida Vacations Selling Deeded Timeshare? Beware of Vacation Class S.A. de C.V. (advertising The Bliss - RedWeek We had to go thru 4 layers of snakes, sales people, to make it out of Jurassic Park. Thats why we offer a diverse selection of resort hotels featuring their own unique luxury experience. The property is a beautiful 3000 acre Jurassic Park like resort. This rating has improved by 1% over the last 12 months. This web site is managed independently of Vidanta Resorts and Vida Vacation Club for the benefit of our Members. Everything sounded great but their prices were very high so we said, no gracias. Yes too bad I trusted them. Customers who purchase timeshares from Vida also have the opportunity to visit destinations that are part of other vacation clubs. 9 AM - 6 PM CST Closed on Sundays. Its location on this page may change next time you visit. You seethis company preys on people like us who have a very hard time saying no to the sales lady who went on and on about her 2 boys with no dad. unethical behavior - nightmare company - stay away. as we felt we were led to believe. What they explain is that you can upgrade to their PRC program, which has a deedperpetuity, whatever they may say. 9 AM - 8 PM CST | This is what they do to anyone wanting out of their contract and this is how they try to keep a 4* rating. I was skeptical and asked how we could be sure that these figures were correct and not just typed up and printed out. Its sleazy. Further, after added investigation, we found that most of what was promised was disingenuous (and in part, after visiting with other vacationers there, a couple of whom regretted their own prior purchase but were now making the best of things). To be clear Cirque has nothing to do whatsoever with the sales practices the Mayan usesnot at all.
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