Family owned & operated. I was offered a management move in November 21 the property in question needed a lot of attention. MyHome is available 24/7 and might save you a bit of time if the phone lines are busy. Here are 8 tips for writing great reviews. Verification can help ensure real people write reviews about real companies. Everything went perfect, on time. For the past 6/7 years we have had nothing but problems with anti-social behaviour, lack of proper management on communal landscaping which has been apalling, bin stores used by rented flats have been complete dumping tips, recent rat infestation has caused sleepless nights, despite over 5 high priority warnings from rentokil stonewater just ignore and prolong our nightmare, sometimes we cannot get to our house due to wrongly parked vehicles and after 6 years of sending photos etc Stonewater are incapable of resolving a parking scheme after efforts by many staff. Please bear with me whilst I find someone to review what has happened in your case and see what further can be done. 0000072804 00000 n FSS is committed to its customers! Employment, training and volunteering opportunities, Tenant satisfaction measures tell us your views, Complaints, Compliments and Comments Policy. Thank you, That's great! Stonewater 2014-2023 Modern slavery and human trafficking statement | Public liability insurance Web design and development by Nvisage. To tell us your thoughts, please complete the following, 2 minute survey. I've chased this up with our team so we can get this sorted for you ^Jade, Application process was very easy and the lady was lovely and answered any questions I had. When they did, they pulled my dryer vent pipe loose inside the wall. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Great to hear your kind words about Gail. ), filed by Jason Coker. I had asked them to not drop bundles of singles from a worker's shoulder onto the roof. I'm glad you had a great experience with Jo in starting your tenancy. I can see that someone has arranged to come out and have a look at the issues you're describing. Copyright Stonewater. I looked into the attic and noticed that the dryer vent pipe was not connected to the roof vent. Stonewater 2014-2023 Accessibility | Public Liability Insurance | Modern slavery and human trafficking statement | Gender Pay Gap Statement | Privacy and cookies Web design and development by Nvisage. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Were reviewing how we handle complaints and wed like to hear your views about the Customer Complaints Panel (CCP). Companies can ask for reviews via automatic invitations. 2023 Trustpilot, Inc. All rights reserved. 0000065964 00000 n Stonewater is an extremely diverse company at all levels. Great company to work with. Copyright Stonewater. You can access MyHome on the web or via the MyHome app. Gail take me through the steps and all process, she gave me really helpful information and really make this process easy. We would like your views on the Customer Complaints Panel whether you have ever used them or not in order to help us shape our complaints process. Also d/b/a - Kitchens & Baths Unlimited. The Customer Complaint Panel is completely independent of our complaints process; it's recognised by Stonewater and the Housing Ombudsman Service and is made up of members who are also customers of Stonewater. Stonewater Roofing Review: Residential roof - ComplaintsBoard.com Do Not Sell or Share My Personal Information. It goes against our guidelines to offer incentives for reviews. Enter a zip code and get matched to businesses near you. . The Customer Complaint Panel is completely independent of our complaints process; its recognised by Stonewater and the Housing Ombudsman Service and is made up of members who are also customers of Stonewater. Companies can ask for reviews via automatic invitations. Here at Yates Electrical Services, we take pride in our professionalism, as well as our ability to complete every job to the homeowner's total satisfaction. I climbed into the attic and discovered that the Stonewater employees has connected the 2-bathroom vent ducts together. To find more licensing information for your state, visit our. This review was chosen algorithmically as the most valued customer feedback. One of the best Contractors business at 605 S Broadway Ave, Tyler TX, 75701 United States. They took over 6 weeks to repair glass cracked by gardening contractor, It prevented me from opening the windows.Still can't lock it properly and severely cut my arm trying to lock it. All the family can say is ' shame on you Stonewater.'' Hopefully we can make this right for you and get this sorted. Stonewater Inc is currently rated 4.9 overall out of 5. They charged for 3 wind turbines but installed a ridge vent instead. She has been kind and supportive all the way through and very understanding. If you need to talk to us about this, or any other issue, please get in touch with us by emailing customers@stonewater.org and we'll be happy to help. I would like to say that our wellbeing and Community Connector, Charlene Barnett is a lovely person at Norfolk House.