12:52 AM, Can you get "diag debug application sslvpn" from the fortigate? When trying to start an SSL VPN connection on a Windows 10, Windows Server 2016 or 2019 with the FortiClient, it may be that the error message Credential or ssl vpn configuration is wrong (-7200) appears. Error Insufficient credential(s). The problem doesn't occur when using my account or a colleague's on a Mac, or on our iPhones, it connects just fine. An article by the staff was posted in the fortinet community they describes a potential cause for why SSL-VPN connections may fail on Windows 11 yet work correctly on Windows 10. Why the obscure but specific description of Jane Doe II in the original complaint for Westenbroek v. Kappa Kappa Gamma Fraternity? Use external browser as user-agent for saml user authentication. Notify me of follow-up comments by email. Under Tunnel Mode Client Settings, select Specify custom IP ranges and ensure IP Ranges . It worked here with this attempt, but I havent yet been able to successfully carry out the authentication via LDAP server. How to change VPN credentials on Windows10? Wir verwenden auch Cookies von Drittanbietern, mit denen wir analysieren und verstehen knnen, wie Sie diese Website nutzen. Another symptom can be determined, the SSL-VPN connection and authentication are successfully established, but remote devices cannot be reached, and ICMP replies are also missing and result in a timeout. The default port is 443. Under Tunnel Mode Client Settings, select Specify custom IP ranges and ensure IP Ranges is set to the default SSLVPN_TUNNEL_IPv6_ADDR1. Anonymous. set login-timeout 180 (default is 30) set dtls-hello-timeout 60 (default is 10). So far this morning, I haven't heard of any authentication or connectivity issues. For this, you'll want to tap into a vulnerability assessment tool. Go to the Security tab in Internet Options and choose Trusted sites then click the button Sites. How to update password for existing VPN connection on Windows 10. Trying to connect multiple Windows devices from the same home network can cause problems when using the IPSec VPN. Click on it and then click on Advanced options. Wait a few seconds while the app is added to your tenant. What I did is to test the credentials on fortinet under " Test User Credential" and it is successful. SSL VPN tunnel mode is enabled in the firewall and the radius users are imported to the FortiGate.So it is necessary to make sure the actual radius user name and the user imported in the Fortigate must be the same, if not we would get' credential or ssl vpn configuration is wrong (-7200)' error.Check the below-mentioned output. The L2TP-VPN server did not respond. Enable (tick) 'Use TLS 1.2' then clickOK. (-7200)'. Right click, select properties, options tab, and uncheck. They are getting "wrong credentials" and not "access Denied"? Select Prompt on connect or the certificate from the dropdown list. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Learn more about Stack Overflow the company, and our products. Asking for help, clarification, or responding to other answers. FortiClient SSL VPN and Azure SAML login issue (Credential or - Reddit This will appear as a successful TLS connection in a packet capture tool such as Wireshark.