However, this fee is routinely waived if you request it. At the conclusion of the investigation, staff will either recommend closing the investigation or the filing of a complaint. In most states, only the Attorney General can issue penalties. Legal - Accessory Warranty English - Apple Thursday: Apple ( AAPL US) is likely to report its first across-the-board contraction in its Products segment in three years, with iPad and iPhone sales set to slip from a year ago. 67273. If US law enforcement succeeds in forcing Apple to break its own encryption, it would create a repeatable . Your Rights When You Shop by Mail, Online, or by Phone Disputing Credit and Debit Card Charges Your Rights When You Get Unordered Merchandise Avoiding Shopping Hassles Report Problems Your Rights When You Shop by Mail, Online, or by Phone For purely injunctive relief, the FTC often files actions administratively because any violation of the administrative action would subject defendants to civil penalties. The Magnuson-Moss Warranty Act gives you the consumer an absolute right to satisfactory warranty repair. Civ. SOME STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. The FTCs Criminal Liaison Unit (CLU) assists prosecutors with criminal consumer fraud cases, often by sharing evidence of knowledge of fraud that is developed through the FTCs civil investigations. In case you missed it, here is a recording of the webinar. 83.1 et seq. 810.10 et seq. There are three elements generally required to establish standing: The plaintiff must have (1) suffered an injury in fact, (2) that is fairly traceable to the challenged conduct of the defendant, and (3) that is likely to be redressed by a favorable judicial decision. Spokeo, Inc. v. Robins, 578 U.S. 330, 338 (2016). Apple iPhones: consumer protection case - GOV.UK 41-58, as amended The Federal Trade Commission Act is the primary statute of the Commission. If the estimated expiration date of your Telephone Technical Support, Limited Warranty, or AppleCare agreement for your serial number is incorrect, please contact us. When an Apple Product or part is replaced or a refund provided, any replacement item becomes your property and the replaced or refunded item becomes Apple's property. In December 2022, Arizona Proposition 209, which significantly increases exemptions for medical debt, went into effect. 3d 559, 575 (2009). 12 U.S.C. The CID does not require approval by the Commission as a whole; rather, at least one Commissioner signs off on the issuance of the CID. 4.3 What types of goods and services are covered by these protections/prohibitions? See FTC, FTC Takes Action Against Company Formerly Known as Weight Watchers For Illegally Collecting Kids Sensitive Health Data (2022), [Hyperlink] See 21 C.F.R. Please put your product's sales receipt, and if applicable, AppleCare Proof of Coverage document in a safe place. 2-314(2). When a company continues to sell dangerous productsit must be held accountable, emphasised Alexander Hoehn-Saric, CPSC Chair. (relating to poultry inspection and safety); 21 USC 601 et seq. Depending on your income, you may qualify for pro bono (free) services. Apple may install system software updates as part of warranty service that will prevent the Apple Product from reverting to an earlier version of the system software. : Suites 608A, Level 6, Me Linh Point Tower, No. See Order re Final Approval, Attorneys Fees and Costs, and Incentive Awards, Facebook Biometric Information Privacy Litigation, 15-cv-03747-JD (N.D. Cal. OTHER THAN AS PERMITTED BY LAW, APPLE DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER RIGHTS YOU MAY HAVE, INCLUDING THOSE THAT MAY ARISE FROM THE NONCONFORMITY OF A SALES CONTRACT.