Be the first to add Alteryx, Inc. Software Technical Support Engineer I responsibilities. Alteryx, Inc. is an Equal Employment Opportunity Employer Unsolicited third party/agency profiles and resumes will not be considered. to let us know you're having trouble. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. A Day in the Life of a Customer Support Engineer, -For a change of pace, I take my laptop and headset over to a standing desk. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. 3:00 pm- As a west coast CSE, I keep the last 2 hours of my day open for supporting users on live chat. 8:30 am- Emails, emails, and more emails.. And maybe a voicemail or two. Checks for common causes of upgrade failures. What you will do: Review, document, troubleshoot and resolve the Alteryx customers technical questions Act as a facilitator and assist with the communication between the customer and internal teams when escalating issues Respond to customer requests within expected Service Level Agreements and manage customer expectations Create articles for our internal and external knowledge base when related information is not present using KCS methodology practices Answer incoming support inquiries via various channels (Chat, phone, email, etc.) When using a Python-based connector (e.g. Where possible we will try to accommodate your request. Anenormous Game of Thrones mug in hand, I mosey on over to our kitchen to grab a bagel and tank up with 22 oz. If you've already registered, sign in. But that's ok; now he gets to work with the Alteryx Community, spreading a new culture of analytics. Please enable Cookies and reload the page. Engineering Based on 8 salaries Senior Software Engineer 2 salaries Software Developer 1 salary View More Product & Project Management Based on 1 salaries Project Manager 1 salary View More Si vous continuez voir ce Our team puts up most of the articles there, and we pull topics directly from our experiences with clients. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de scusiamo se questo pu causarti degli inconvenienti. Departments that don't pay as well at Alteryx include the human resources and art/design organizational functions, with employees earning $80,672 and $81,651, respectively. Benefits & Perks: Alteryx has amazing benefits for all Associates which can be viewed here. Sales Based on 89 salaries Account Executive 18 salaries Sales Engineer 12 salaries View More Business Based on 6 salaries Manager 1 salary Director 1 salary View More Customer Services & Support Customer Stories. We'll be sending you new jobs as they are posted. moment as it all clicks and the gears start turning. Caso continue recebendo esta mensagem, Interesting work but workload is too high. Listed on 2023-04-30. Application to be run prior to upgrading Server. envie um e-mail para Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Als u dit bericht blijft zien, stuur dan een e-mail CA. How much does a Software Technical Support Engineer I make at companies like Alteryx, Inc. in the United States? 11:45 am- My eleven-thirtycall troubleshooting an Oracle connection issue goes better than expected. Employees in the healthcare department receive relatively high salaries as well, where wages average $102,051 per year. Today happens to be my turn at bat to manage our queue, so I'll need to be checking in every so oftenthroughout the day to make sure that user cases are assigned toCustomer Support Engineers (CSE's) to be worked on. Our users are pretty sharp, and sometimes have figured out the solution even before we have. message, contactez-nous l'adresse real person. Compensation data tools, salary structures, surveys and benchmarks. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. This is probably my favorite perk of the Irvine office. A worker with the title network administrator at Alteryx earns an average salary of $74,136 per year. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Our Fair Pay score for Alteryx is 3.17. This can sometimes be a bit tricky, but luckily for me @MikeA has made a pretty cool workflowto give the queue manager suggestions on how best to assign cases. @KevinPhas hung up his belt for the day, but luckily for me,@MattHis still online over in Colorado. pour nous faire part du problme. At Alteryx, we support a growth mindset for our associates through all stages of their careers. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of . Single elimination. Alteryx, Inc. Entry Field Service Engineer Salary | Salary.com per informarci del problema. View full article Join to apply for the Strategic Customer Success Manager role at Alteryx. questo messaggio, invia un'email all'indirizzo message, contactez-nous l'adresse Customer Support Engineer at Alteryx California State University, Fullerton 8:15 am- I multitask during the meeting and glance through support@alteryx.comto see what our users are emailing in about. ein Mensch und keine Maschine sind. Salaries Interviews Alteryx Engaged Employer Overview 584 Reviews 18 Jobs 548 Salaries 217 Interviews 226 Benefits 149 Photos 297 Diversity Add an Interview Alteryx Customer Support Engineer Interview Questions Updated 25 Aug 2022 Find Interviews To filter interviews, Sign In or Register.
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