Ticketing 101 Review your listing and youre done. You can reach us at 1300 651 607 or resale.service@ticketmaster.com.au or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria 3000. On a $25 payment processing, for instance, Ticketmaster may charge up to $ 7.50, including the service, customer service, and convenience fees. An error occurred when I wanted to pay for my tickets And the reason is obvious. For any ticket insurance refunds, please contact the insurance provider. Ticketmaster Rolls Out Next-Gen Digital Encrypted Tickets, Wall Street Journal: But with us, even tickets transferred or resold to you are 100% verified and issued in your name so they can't be counterfeited. Fees play a crucial role in bringing events to life and enhancing the future of live events. Good luck. The price cannot be higher than the purchase price. What do you do? Select how youd like to receive your funds Resale is at the Event Organizers discretion and may be removed at any time. For your convenience, here are some examples of when a refund may be available: If your event is canceled, and you purchased your tickets from a Ticketmaster or Live Nation website or application,* we will issue a refund to the original method of payment used at the time of purchase, once funds are received from the Event Organizer. This commitment is given to you by Ticketmaster Resale in addition to your rights and remedies as a consumer under applicable law (including the Australian Consumer Law) in respect of goods and services supplied by Ticketmaster Resale or third parties . WebThis type of error message occurs when your payment is not immediately validated by the payment platform we use. When listing tickets by barcode, you wont be paid until after the event has taken place. You cant verify these deposits using the Ticketmaster app. Select Transfer Tickets I would try StubHub is you have the option. A per ticket exchange fee may apply. Ticketmaster outages reported in the last 24 hours This chart shows a view of problem reports Tickets You can fill out your Seller Tax Details in this form. Review your listing and youre done. *In certain instances, an artist, team or venue may not allow resale for certain rows and seats. Sign into your My Account.2. Pearl Jam and Verified Fan, Billboard: You can check on the status of your posted tickets by going to your, How Ticketing Works For Pearl Jams 2023 U.S. Tour. Dozens of sites also use confusing words & logos to make you think you are buying tickets from an official source, when you are buying unverified tickets from individual ticket sellers. Review your listing and youre all set. Go to solution Accidentally sold ticket twice Unfortunately, I accidentally listed and sold the same ticket on both Ticketmaster and stubhub. If you're contacting us before the event has taken place use phone or email to make sure we have time to try to source alternative tickets. And if we arent the official ticketing partner for an event, well tell you who is. We and our partners use cookies to Store and/or access information on a device. to learn more.6. For additional information, read our blog post, Updated Information About Event Status, Refunds, and Options. WebOn Ticketmaster.com (desktop/mobile web) Sign into your My Account. Follow the steps above to get started. Select Tickets Im Selling. Error Answer: If you already sold tickets for a canceled event, your credit card account will be charged because the buyers will be refunded on the same day. You dont need to take further action for the refunds for the tickets as Ticketmaster will handle everything from its end. You can even add your tickets to Passbook two days before the event. As part of the Live Nation Entertainment network, Ticketmaster ensures that fans get the best live experience possible with programs like the Verified Fan Initiative and mobile-entry events. Less missing out, more going out. Get in to events you thought were sold out with tickets sold by fans and verified by Ticketmaster. How to Sell Your Tickets: If you are contacting us after the event has taken place because you experienced problems with your tickets, you must do so within 5 days of the event to make sure we can take the issue up with the seller in good time. Sign into your My Account. Listing from your account. Weve tried to make this as easy as possible with features that allow you to list your tickets straight from your Ticketmaster Account page. Clicking on this link will take you to the business page. Remember that Ticketmaster is just a middle-man and will do what the venue requests. If the button doesnt appear, is grayed out or you receive a message that the Event Organizer hasnt activated resale, your tickets arent eligible for resale.3. Covered reasons include illness, airline delays, traffic accidents, and more. 5. To do this, go to the Ticketmaster selling page, then search by either event, artists, or team to commence your listing. Your attendees may end up being charged 31%. When you list your tickets for sale on the Face Value Exchange, the listing price is automatically set at the total price you paid. listing If you dont see a Transfer Tickets button, or it's grayed out, the tickets are non-transferable. Fast Company: Live Event Ticketing Report. Get yours now. These options are always selected by the Event Organizer. General Public Onsales, on the other hand, are open to all fans and typically begin a day after the conclusion of any Presales. Follow the prompts, choose your pricing and enter a payout method. to learn more.6. Tickets may be listed up until one hour after the event start time. If, for instance, you plan to host an event and plan to sell tickets in the US, you must have a US bank account. The Skip the hassle by choosing the debit card payout option no verification process is required on your part. In the future, if you happen to be receiving errors with the transfer on the Ticketmaster website, you'd need to follow up with Ticketmaster since we wouldn't have access to any of their site information. Tap Sell. You can remove and upload again until Resale closes 8 hours The website always puts up updates, so you can always check back to, If you are using the fan-to-fan ticket resale, keep in mind that Ticketmaster may remove such tickets at any time, but this will depend on the events organizers discretion. Broadway Ticket-Buying Now Easier for Fans, U.S. GAO: Less missing out, more going out. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Raiders Every ticket we sell, including resale tickets, are verified and issued in the name of the buyer which means they literally cant be counterfeited.
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