Examples: Google Chrome, Microsoft Edge Authentication Required Remember user name For those of you using Citrix and missing your dual monitor setup in the office, you can use available monitors at home by following these instructions. Thank you for your patience. It looks like your browser does not have JavaScript enabled. We will celebrate Illinois innovation and engage in a statewide policy discussion with experts from industries including government, higher education, technology, and innovation around emerging technology that will cultivate curiosity and leverage investments. Grace B. Hou, Secretary. Instructions if you get back to the office and only 1 monitor is working: Citrix changes display settings. Work orders will be processed after the remote work capabilities are established for End User Computing (EUC)related tickets. TheIT Service Deskresponds to an average of 10,000 telephone calls and electronic support requests, as well as processes an average of 3,900 service requests monthly, in support ofover 80 State agencies, boards, commissions and other governmental customers. May 13, 2020If you receive the following message when logging on from home: Resources are unavailable at this time, try again later, it is advised to wait a few minutes and try again. Remain on Cyber Alert! Given the current state of the world during a pandemic, many of these scams have the opportunity to be successful. Governor Pritzker Ends COVID-19 Public Health Emergency Proclamation IDPH Web Portal - Illinois First and foremost, we provide services that will endure, and create statewide efficiencies through the use of information technologies energizing government and business. SRS of Illinois Get a Digital ID Reset Password Are you unable to recall your Digital ID user name or password? It is recommended that a reboot or restart be done at least twice a week to help with connectivity and to remain current on all recommended system updates. The needs of the residents of Illinois remain top priority in developing collaborative solutions to service delivery. It is also accessible 24 hours per day for completion by new hires, new transfers, and returning State of Illinois employees and for current employees to update their information. The top tip when on a web conference is to mute your phone when not speaking. Employees may logon with their state credentials (e.g. DoIT Help Desk Springfield: 217-524-DoIT 217-524-3648 Chicago: 312-814-DoIT 312-814-3648 TTY: 866-277-5669 Email: DoIT.HelpDesk@Illinois.gov After making yourself familiar with the information provided on this page please click on the login button below to begin the survey. Remote connectivity options are described below in the preferred order of usage for the State of Illinois environment. Science, Technology, Engineering, Arts, and Mathematics (STEAM) - DoIT has a vested interest in the development of a digitally literate workforce that cultivates creativity and advances all areas of STEAM. For guidance and tips regarding Webex meeting tools and more, visit the Remote Work site. Remember to mute your microphone when on a Webex call and you are not speaking. Visit the DoIT Remote Work page and Remote Work FAQs for additional suggestions. Many of you are approaching the time to reset your user password. The registration process for State of Illinois Digital IDs begins here for all users, This system is for authorized users and official business only. June 5, 2020 May 21, 2020Its important to take care of your health and wellness during this time. This iPhone feature is available by tapping the Setting application and then turning on the Personal Hotspot feature. DoIT is a new state agency, created on July 1, 2016, whose mission is to empower the State of Illinois through high-value, customer-centric technology by delivering best-in-class innovation to client agencies fostering collaboration and empowering employees to provide better services to residents, businesses and visitors. More information is posted on the this page. Tara.Kessler@illinois.gov. As you transition to remote work, Webex and videoconferencing skills will become more valuable. March 27, 2020Please be aware of proper disconnection procedures when using Citrix Remote Access, so as not to shut down your in-office computer connection. Ordering Information Technology Services - doit.illinois.gov Click here to Reset Your Password/Unlock Your Account.You do not need to add @external.illinois.gov at this link. Illinois Department of Innovation & Technology Please be aware that there are known issues this morning with the Citrix login page. Digital ID registration - Illinois IDHS Help Line 1-800-843-6154 1-866-324-5553 TTY DoIT Service Portal | RI Division of IT - Rhode Island Send an email message to the DoIT Help Desk technicians at DoIT.HelpDesk@illinois.gov requesting that your password be reset. Dont forget to mute your connection upon entry to the meeting. Given recent events in the news, please remain vigilant and adhere to cyber hygiene best practices, found on this site.
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