Already know your box model? I'll let @JohnC2 as he isn't in the office today. Ive reset my router, turned the you view box off and back on again, checked all the cables (internet is definitely working, as all other devices are online), I then tried to access the maintenance page by holding down the arrow key until a message popped up on the screen. Ive made quite a few recordings, although none in 4K yet, all with no problems. A white powerlight should appear on thefront panel, Touch the button on the front of the box once(far left hand side of thefront panel), then immediately press the VOL - button (Left dot on the circle panel on the front of the box) for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER) prompt, Press the button on the front of the box, Choose your preferred option (see list of available resets at the top of the page) and follow the on screen instructions, Press and hold the down navigationtouch button on the front of the box for 5 seconds, until you see Enter Maintenance Mode Y/N (Y:POWER)prompt, Press the button on the front of the box. 10h40. They are known for gradually dying like this. Whether you're looking for information on updates for YouView boxes or YouView on Sony, everything you need is in the below platform sections. If you give our Loyalty Teams a call on03451720046 they can add the required product for you. Have you upgraded recently ? If you speak with our customer loyalty teams they can add This to the account for you. We can't get past the message Freeview Loading. Bear in mind that if you have to reset through the menus, you'll lose recordings and other . This is the first problem that's a bit of a killer :-(. Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. After a trouble-free 18 months, we turned on to find it had gone into maintenance mode screen. Glad our loyalty colleagues were able to help. This can be causes by it being knocked while it was turned on. Don't know how to do maintenance reset, but we can't get to the menu on screen anyway because it gets stuck at the loading stage, It is probably time for you to contact the BT TV support teams by phone or live chat. David For help with your TalkTalk TV box, channels and apps. The new box should be with you on Monday. Announcements, Guides & Community Updates, https://community.bt.com/t5/BT-Devices/TV-BOX-Dead/td-p/2022878, https://www.bt.com/help/tv/fix-a-problem/tv-boxes/how-do-i-reset-my-bt-tv-box-. Unless you were using a wifi connection, the YouView box should have connected to the new router automatically. My husband . 14-12-2020 By continuing to browse, you are agreeing to our use of cookies. Humax say that the failure rate is within industry norms, but they would, wouldn't they. Have nothing in your houses that you do not know to be useful, or believe to be beautiful Wm Morris, https://www.bt.com/help/home/contactus/#/tv/fix-bt-tv-problems, https://www.bt.com/help/tv/fix-a-problem/tv-boxes/how-do-i-reset-my-bt-tv-box-, https://community.youview.com/youview/discussion/6251537/top-tip-soft-reset-reboot-power-cycling-maintenance-mode-and-factory-reset. A red light should appear on thefront, Press and hold the down navigation button on your remote for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. If your box is still stuck in nearly ready after trying these suggestions, wed recommend contacting your box provider for further help as you may require a replacement box. The aerial cable is securely connected to the Aerial In/Antenna In port. Your box is connected to your TV witha HDMI or Scart cable and that the correct Source/ input is selected on your TV. We need to access Maintenance Mode from the start up screen The aerial cable is securely connected to the Aerial In/Antenna In port. My YouView box no longer starts up. Sign in or register to get started. If your YouView Box is frozen or won't boot choose the "Internet/USB Recovery, delete recordings . See our connection guide. 14-12-2020 Hi, my youview box is stuck on the loading page. We need to access Maintenance Mode from the start up screen. Within three seconds press and hold the power button on the front of the box and hold both buttons. The box will flash a blue light, Press the button on the front of the box, The box should now enter maintenance mode, Choose your preferred option from the Maintenance Mode Options (see list of available resets at the top of the page) and follow the on screen instructions. I have tried switching it off and leaving it unplugged, but when I plug it back in and switch it back on, it still acts the same - just the YouView loading screen for ages (left it 20+ minutes and no change). To have two die on you like this sounds like very bad luck. 15-12-2020 If youre using Powerline adapters, make sure these are connected also. With regards to the non loading, this is normally a sign of a catastrophic failure. To restart your box, press and hold the button on the top or front of your box for 8 seconds, then let go. Worked fine until last night. I always thought Humax were a good brand but this is the second digital box I've had issues with so I won't be choosing them again. Update: Looking at some of the advice on this site, I have tried some of the reset options. To help this run smoothly, make sure: Your box is plugged into the mains and the power switch on the back is switched on. Every time I turn it on it just says "Please wait" or "Nearly ready" and nothing happens. Thanks in advance for any help you can give, on 22h16, My wife will be happy we need a replacement she hated this box and the user interface , Announcements, Guides & Community Updates. on Hi@SiGreenwoodHave you had a chance to test out the new Youview box fully and if so are you happy that the new box has resolved the fault? 22h00, on It is a bt youview box. At that time, I switched it off and left it unplugged for a minute or two. With regards to the non loading, this is normally a sign of a catastrophic failure. 12h01. 04:00 PM. Then you will have to either pay for a replacement, or subscribe to BT TV, and BT will loan you a new one. If you look on the public YouView forum, there may be posts there showing you how to do it. The box now appears to be ok but am obviously miffed that ive lost a load of films I recorded. The account does not have the TV product attached so it will physically not allow ant TV orders to be placed. Thanks, are you saying that you think the hard disk has died then? DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. In the latter two cases, a message on-screen literally says sorry, selected option failed. You may be able to change the hard disk inside.
Blackneto Leaving I Hate Your Deck,
Trader Joe's Bread Expiration,
Articles B