This means you may need to provide us copies of the proof that shows you are eligible for Lifeline each year. As such, Assist Wireless is compatible with T-Mobile, Sprint, and other MVNOs that use either T-Mobile or Sprints network (or both). No, Assist Wireless phones are locked to their network. Assist Wireless has a responsive customer service, which can be contacted by phone at 1-855-392-7747, by email at info@assistwireless.com, by mail, by calling #611 from your Lifeline device, or by sending them a message at assistwireless.com/contact-us. Lifeline Customer Support - Access Wireless The Assist Wireless phone, as well as the Lifeline phone service that comes with it, include a slew of standard features. If you are receiving an error message, please report it to customer service for further assistance. If you do this, you cant enjoy the services assurance offers. LIMITED TIME Affordable Connectivity Program (ACP) and Lifeline Offer 100% Free Unlimited Data, Talk, and Text! And, when broken or damaged, your assurance phone can hamper your daily work like communicating with friends & family, online business or learning, and even urgent health care services. 2. That means the assurance authority does not offer you the phone warranty. However, Assist Wireless usually offers lifeline customers at least one free phone option. Here is where you can find a local dealer: https://www.assistwireless.com/locations/. Yes, but only for qualified seniors 65 and older with federal or tribal Lifeline support. The actual performance of a customers wireless data service may vary based on the device, reception, technology, environment, weather, terrain, network traffic, and a number of other factors. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Many states also require that you submit proof of your lifeline program eligibility annually. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Pension Grant Letter,should contain the following basic information: FPHA award letter,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. In some situations, your mobile service provider will give you a new phone at no extra cost. You'll be asked to confirm that you really do want to change phone providers. This will take you back to the APN screen. Or visit your local store to enroll in FREE Unlimited* service! Getting a new phone from assurance wireless is an easy process. As your phone has a one-year warranty, you can replace it at this time without paying any charge. Customers can return any wireless device purchased from or received by Assist Wireless within 30 days of delivery for a full refund to the payment method used at the time of purchase. If you have any issue with traveling to that place where your phone exists, then you can request & instruct them to send the phone to you. Assurance Wireless encourages customers to reach out to their customer support department to initiate the replacement. The reason is for the availability & changing of these devices when a new phone in the market. Details on how we provide broadband Internet service are available at https://www.assistwireless.com/open-internet-statement/. A certified pre-owned replacement device. The EBB is a temporary FCC program that provides non-transferrable discounts . If you have data available but still are unable to gain internet access, we recommend trying the following steps: If you are experiencing issues making calls from your device, you should first check your minute balance by logging into your online account or dialing 611 from your Lifeline device. Assist Wireless provides Lifeline-eligible customers with a free mobile phone per household. How do I activate Lifeline service on my Assist Wireless phone? Assurance wireless New Phone: How do I get? For more information about the replacement and repair options, make sure to review your phones warranty. You should be aware that the cost of an Assist Wireless phone is determined by the model you select. How to Get Assist Wireless Free Phone in 2023 Home Oklahoma Lifeline Device Assistance | Assist Wireless. Here, you will assure the customer agent that only your SIM card was lost, stolen, or damaged. Therefore, you will get a new phone model if your phone is defective or fails to work within the first year.
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