WebAvailable exclusively to Virgin Atlantic Holidays customers on arrival, our Florida Fun card offers discounts for the whole of your Florida holiday: Up to 25% off hundreds of restaurants Shopping offers at Premium Outlets, Florida Mall, Old Town and more. 7.4 We reserve the right to amend the price of any unsold travel arrangements at any time. WebMy booking. It is unreasonable to take no action whilst on holiday, but then to write a letter of complaint upon return. Earn Points on the total Pay Now car hire booking rates During the promotional period of 12:01AM AEST on 11 August 2022 to 11:59PM AEST on 31 March 2023 (Offer Period), Velocity members will earn Velocity Points at the applicable base earn rate for the full listed purchase price of their Pay Now car rental bookings booked via 3.6. We will offer you the following options where possible and subject to availability: In the event that you test positive for COVID-19 whilst on holiday, you must notify us without delay and we will provide such reasonable assistance as we can in the circumstances. Drivers between 21 and 24 WebThe discount will automatically apply when car hire with the correct criteria is added to a flight plus car booking. You can also log into Manage my booking to find the details there. Should you decide to cancel due to a price increase of more than 8%, you must exercise your right to do so within 14 days from the issue date printed on your invoice. As some of the accommodation and resorts featured may lack even the simplest facilities, such as ramps for wheelchairs, lifts etc, it is important that, when booking, you advise us of any disabilities and special requirements to make sure the holiday meets your specific needs. 9.1. If thepoints do not show on your account within six weeks, please see ourmissingpoints pageto find out how to claim them back. WebWell, in the case of a Virgin Atlantic flight cancellation, Virgin Atlantic cancellation policy and EU 261 state that you can also make a claim for compensation. i.e. f you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646 or chat to us on SMS/Whatspp via. 7.2. In the US and Canada, earn 1000points per rental and experience choice of vehicle at more than 60 airport locations. Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. I have just returned from my trip and would to complain about a certain aspect of my holiday. No warranties 8. Rentals on consecutive days without a flight in between will be considered one rental. 10.8. We reserve the right not to accept your booking at any time up until we have issued a confirmation invoice to you and, in this event, we will refund any deposit and/or payments that you have paid to us. Any amendments are subject to availability and eligibility and if we are able to make the change to your confirmed booking, you will be required to pay an administration charge of at least 50 per person/per change, in addition to any further costs or charges that we incur (whether from our suppliers or otherwise) in making the changes to your booking. You can make date amendments free of charge within 24 hours of the booking being made. Explore our destinations and holiday types and save your faves to your very own Wishlist. 1.2 In these booking conditions references to "you" and "your" means the first named person on the booking (the lead name) and all persons named on the booking (including anyone who is added or substituted at a later date) and any one of them, as applicable. It is important to check the details on your confirmation invoice when you get it (or at the time of booking if you book within 12 weeks of departure), to ensure that all the details are exactly as you requested. Where do I find my booking reference? You can book online directly with Hertz. 3. 1.1The contents of the Web Site are intended for your personal non-commercial use. Virgin Atlantic Remember that the lowest fares have less flexibility. We reserve the right to cancel your booking. We can provide you with a copy of their full terms and conditions at the time of booking, upon request. WebOur USA car hire includes: Free Additional Driver in every rental 1000 Bonus Virgin Atlantic Frequent Flyer member miles when you show your card at the Alamo counter No Cancellation or Amendment Fees 24/7 Roadside Assistance Online Check In Check in accommodation only), the financial protection referred to above does not apply. In common with most airlines we may sometimes overbook flights to allow as many people as possible to travel. Very rarely, we may be forced by unavoidable or extraordinary circumstances to change or terminate your arrangements after departure. 20.3. Please note that strict time limits may apply for notifying of loss, damage or delay of luggage to airlines. For security reasons it is absolutely essential that the name on your booking, ticket and passport are exactly the same. 15.2 In respect of Packages, we will not be liable for any injury, illness, death, loss (for example loss of possessions or loss of enjoyment), damage, expense, cost or other sum or claim of any nature or description whatsoever which results from: (i) the act(s) and/or omission(s) of the person(s) affected or another/any member of your group; (ii) the act(s) and/or omission(s) of a third party unconnected with the provision of the travel services in the booking that are unforeseeable or unavoidable; (iii) unavoidable and extraordinary circumstances, which means a situation beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken; (iv) any loss or damage you incur that relates to any business activity (including without limitation loss of earnings); (v) any loss or damage that relates to any services that you may have entered into separate contracts for with other providers/suppliers and which do not form part of our Contract with you (including, without limitation, any additional services or facilities booked and arranged by you directly, including any activity, tour or excursion you purchase in destination from a third party) and/or any services provided near to where you are staying such as water sport providers, beach vendors, shops, massage and other spa therapies and sporting facilities; (vi) any damage, loss or expense or other sum(s) of any description which on the basis of the information given to us by you concerning your booking prior to it being confirmed, we could not have foreseen you would suffer or incur if we breached our Contract with you; and any damage, loss or expense or other sum(s) of any description pursuant to clause 16 (Covid-19). The Hertz car rental service is available at every Virgin Atlantic destination plus many others around the globe. With a wide range of vehicles including Premium, flexible booking conditions, Hertz Gold Standard Clean and lots more benefits for Virgin customers, we make sure you can travel safely and flexibly, whenever and wherever you rent a car. 9.4. Copying or storing of any Content for other than personal use is expressly prohibited without prior written permission from Virgin Atlantic Holidays or the copyright holder identified in the copyright notice contained in the Contents; 1.3.2All copies must maintain copyright and other intellectual property notices contained in the original material; 1.3.3The products, technologies or processes illustrated or described in this Web Site may be the subject of other intellectual property rights reserved by Virgin Atlantic Holidays or by other third parties.
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