This way, when an order comes in, we can be sure that youre able to dash and will get it to the customer quickly. I hope that youve found this article helpful. From some of the delivery drivers we met, their Dasher accounts apparently have been deactivated after receiving this error message. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. So if youre looking for ways to maximize your earnings and efficiency, this is the place for you! Background checks are usually done automatically by comparing any criminal record with the information you have provided. This page may contain affiliate links. Scroll down to the Advanced Settings section and select the Enable Schedule Dashes option. We and our partners use cookies to Store and/or access information on a device. Your email address will not be published. About the Dasher Welcome Kit - DoorDash This delayed activation is mostly due to delayed background checks. Currently, DoorDash is incessantly developing its services to reach more users. Are there car requirements for driving with DoorDash? The delivery drivers who discover this error message are very excited about the platform and would like to get to work and earn money as soon as possible. Log in. When your account is put on the waiting list Privacy Policy. However, sometimes this can happen at no fault of your own. This means that they must have the app open and be logged in. If you're not quite finished, we'll prompt you for missing information. When I tap a Dash Now button in the app, a popup window appears saying, We are unable to start your dash at this time due to Please have your red card setup. If you fail to meet these metrics, your account may be suddenly deactivated. After all, they seem to be planning to upgrade all Dasher to the virtual card in the future. Once your police checks result from Checkr (US/CA) or NCC (AU/NZ) have been cleared and the results have been shared with DoorDash, they will activate your driver account, and then this problem will disappear by itself. I have to assume the app is having problems ? But the cases that afflict the active drivers are not as many as those experienced by the new drivers. Its possible that when you sign up as a DoorDash driver in the area you selected there are no merchants that support red card payments. What they say is true, especially if in that area or city, DoorDash is not popular enough and only has a few delivery drivers. Setup a virtual red card Actual earnings may differ and depend on factors like number of deliveries accepted and completed, time of day, location, and any related costs. In fact, part of the process on DoorDashs website for becoming active actually includes completing your first delivery, before you receive your Welcome Kit with your Red Card. As the number of merchants or restaurants in your area grows, some of which currently support red cards. Deliver anytime you want. So that later there will be more Dashers who will pick up customers items from the grocery store and at the same time deliver them (Shop & Deliver). Your Dasher account isnt activated yet 4. This means that they can work as long as they want and take as many shifts as they want. 2. Do I need any experience to be a DoorDash driver? Try to look at the Red Card section of the Dasher app. Being an active Dasher means a few different things. As we know Doordash is an on-demand food delivery service that allows customers to order meals and groceries for delivery from participating restaurants and stores in their area. We'll take care of everything else! Next, youll create your profile information, which is your name and your password. 4. But there are a few things in the driver app that intrigue me. Unfortunately, theres not a whole lot of information available on how DoorDash chooses who is moved back to the waiting list. To learn more about DoorDash appeals, click here. To delete, tap on Delete in the top right corner. Possible Fix for red card setup issue For newly registered drivers who get this message, most likely their account has not been activated by DoorDash and they are still waiting for the background check process. Same here, Ive been dashing for about 4 years and was dashing all day and stopped to pick up my son. The delivery drivers who discover this error message are very excited about the platform and would like to get to work and earn money as soon as possible. But there are a few things in the driver app that intrigue me. The Welcome Kit includes. Physical cards take about 1-2 weeks to arrive at the address so they should allow you to temporarily work without activating the card first. For newly registered drivers who get this message, most likely their account has not been activated by DoorDash and they are still waiting for the background check process. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Perhaps they just dont have the time or they dont live in an area where DoorDash is available. carat. But under ongoing situations activation can last more than one month. Order has been changed and updated Notification from DoorDash What does it mean? Our signup process takes just a few minutes, and most Dashers can start earning within days. Cookie Notice Some DoorDash drivers have shared that you can try clicking Dash Now or Instant Dash to do some deliveries before you are fully active, though this may not work in all areas. If your appeal is successful then this error message should disappear by itself. If you have become deactivated from DoorDashs platform, they do have an appeals process that you can follow in certain cases. Here we will also try to recommend some possible fixes that might help so that the error message doesnt reappear and you can start earning money with DoorDash again. 4. Daily Instant Cash Out Earnings transferred in minutes. You can indeed see the available schedule but when you want to tap the Save Dash button, an error message will appear saying Dasher must be active to schedule dashes. As for the US-based Dasher, you can visit their US Dasher store at doordashstore.com.