We are changing the way you register and sign-in to the StubHub Community. They are not a reputable company and will not help or rectify their mistakes. I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. What Types of Homeowners Insurance Policies Are Available? Hopped on a 3 hour flight without service and in that time period Stubhub double charged me the seller for ticket sale that occurred over this 3 hour period. Some teams, venues, or artists put delivery delays. Sign up to receive our free weekly newsletter. Needless to say this happened 7 times with me calling the company each time telling these are the same tickets, that I have sold and can someone please make this stop, I was told it was being escalated and sent to tier 2, I continued to call after 5 days because I never received my money from the sales, I was to wait 7 days, I was told to put in a new payment method, they then took 400.00 from my checking account saying I would have to pay for all those tickets that was cancelled and not delivered, I said, "But I called you daily. We are told NOT to resell our season tickets (which is BS) or, if caught, lose not only that game, but the rest of the season of tickets -AND all future rights to season tickets. Yes Spanish Nights Tickets - StubHub I knew that Stubhub is a resale company, and that I could get tickets at an inflated price. Sometimes, events don't go off as planned. The event is tonight. I've been on the phone with them 4 times now to get things resolved. @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. So I almost bought horrendously inflated nosebleeds backups through ticketmaster. so i bought a ticket over 3 weeks ago to see metallica in november and i still havent received my ticket. Enjoy reading our tips and recommendations. If you will get credit or a full refund on your original payment method. We're firm believers in the Golden Rule, which is why editorial opinions are ours alone and have not been previously reviewed, approved, or endorsed by included advertisers. In fact, this card is so good that our experts even use it personally. I was on hold with customer service for two and a half hours . Not getting your tickets until the day of the event has become more common with venues. 24/7 customer support: If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Do I need to worry that theyre trying to see if they can get more for them elsewhere and that they might back out of the transaction, or is there a valid reason they might be doing this that Im missing? StubHub Returns and Refund Policies Obviously AVOID IF YOU CAN. I was unable to get tickets through Ticketmaster as it had sold out. MLB is partnered up with Stubhub's and is fully integrated with them. Listings are removed without . Customer service all the way to your seat, 2000-2022 StubHub. The mlb for security reasons doesn't "create" their viewable tickets until a day or two before the event. Get buying tips about Ticket Websites delivered to your inbox. They will take your money then make you jump through hoops to get it back. Compensation may impact the order of which offers appear on page, but our editorial opinions and ratings are not influenced by compensation. Called them and they said oh well, no refund. should i just buy elsewhere while i still can? We aim to provide readers with the most up-to-date information available about today's consumer products and services. Also, as Stubhub changed their policies to pay sellers after the event their is no incentive to deliver the seats early. OP the seller has until the "ready by" date. Stubhub said that they were contacted by the venue that the transfer button would not be available on Ticketmaster until 24 hours before the show was to begin. Chat with the representative until a refund has been issued. Scan this QR code to download the app now. Buying tickets on StubHub guarantees you a seat to whatever event you're looking to attend.
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