The seller pulled up a stock image of the dress online showing that the hem was manufactured that way. Add a picture of the brand and size tag thats on the item youre selling. When you make a purchase on Poshmark, we don't release payment to the seller until you tell us you've received your order as described. The plastic bags are good for protecting items for storage too. The Poshers you are selling for have to attend, or at least pop into, your show to run their items. Theres no sense in allowing someone like that impact my success. Utilizing Poshmarks video feature is another great way to prove the condition of your item. On sneakers, youll sometimes find them under the tongue of the shoe. The owner of this website is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. Examples of reasons that could go either way: The color of the item doesnt match the pictures or what was described. Accepting a return can build trust with your customers and increases the likelihood that theyd be willing to purchase from you again in the future. Case: The item is a different color from the pictures. Let the buyer know if youre not able to ship quickly. It too has a worn odor. I have decided that I am going to keep opening return disputes after I get the returns back and send pictures of my own measurements. If the case is approved, the whole bundle must be returned. Some readers provided tips for handling open cases as well: C said: I had an open case with a Gucci watch not working when it arrived to my buyer but I made contact daily to apologize and offer my assistance. The more you sell, the higher your odds areits as simple as that. I have all 5 stars now this just leaves a sick feeling in my stomach. Response: The item was photographed in natural light and accurately reflects the color of the item. The stains might not be that noticeable. 24 Things to Do When Your Poshmark Items Arent Selling + Checklist! Instead of lashing out like a raving lunatic, kill em with kindness. The Answer May Surprise You, Is Selling on Poshmark Worth It? And most importantlywhat should I do?! Do they have a legitimate reason? Whats wrong with what I sold? Disclosure: This post contains affiliate links. Poshmark accused the buyer of lying because shed made similar complaints previously, she claims. Instead, I ask the buyer to compare the measurements to something they already have to better figure out the fit themselves. If you ever get a comment from a potential buyer asking you to move your conversation to email or on any channel outside the Poshmark platform, dont respond. Most buyers appreciate the notice. Posh Protect does not cover trades or transactions completed off of the Poshmark platform. No issues, honest buyers, and an easy transaction. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Some say the brand which is worth an estimated $1.25 billion, the Wall Street Journal reported is reliable compared to other social-commerce marketplaces. I reiterated that the items not in the same condition that I sent, there were evidence of wear (odor), and I received a top that wasnt sold in my closet (my original top still with the buyer). Since then I dont list anything expensive on poshmark, Pingback: 5 Tips for Poshmark Return Cases | This Mommy is Real. Can you add more pictures? Tagged: thrifting, thrift shopping, Poshmark, selling online, thrifting & reselling 2. Of course, I had planned to send feedback. Put yourself in the position of the Poshmark team reviewing your case. They handle no-ships quick and efficiently and refund the buyer effortlessly, says Los Angeles seller Jordan Ladd, 28. We will give you a full refund if your item never ships or does not match the listing description. Sometimes sellers (including me) make mistakes. They disintegrate leaving whatevers inside exposed to the weather and rough handling. Its also commonly known that some brands dont fit true to size. Why did the buyer open a case against me? Cases are reviewed for a few days maximum before it is decided on either the buyers favor or the sellers favor. It could go in the buyers favor or the sellers favor. OneShop is a financial technology company, not a bank. and liked imagining some Poshmark buyer perfectly pulling off the ankle . Seller said Marked 9.5 but fit like a 9. Submit these if you think it will help your case. When payment for the full value of items is not exchanged through the Poshmark platform, we cannot guarantee that both parties will ship and transact as promised. Its second-hand, so theres no guarantee that the item is in good enough condition to wear. I had received an email from Poshmark stating that a case had been opened because the buyer stated that an item was broken, damaged or stained. They mentioned the policy of asking the buyer to describe the issue and sending photos. . poshmark This thread is archived New comments cannot be posted and votes cannot be cast Related Topics Poshmark Marketplace Marketplace and Deals commentssorted by Best Top New Controversial Q&A scotch_please
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