You are the best person to look after your data. Decommission a Surface device from corporate or organizational use. I'm done wasting my precious time on this. no warranty coverage and I'm a student so I'm really trying to salvage the situation. If your device does not boot to USB using these steps, you may need to turn on the Enable Alternate Boot Sequence option in Surface UEFI. This is a guidehttps://www.ifixit.com/Guide/Microsoft+Surface+Pro+4+SSD+Drive+Replacement/60383 Opens a new window, gparted is on most Live Linux Distro and it can also be independently installed to a USB stickhttps://gparted.org/liveusb.php Opens a new window Some Live Linux Distros have a GUI for the SMART values and some use the command line. Tried imgburn but I don't know which boot files are required, @jaxne . copy the folder "usbimage.zip" to desktop select partition 1 using windows 10 adk and winpe adds on files. 1. Surface Devices Learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface. Sfc /Scannow For more info, see Prepare your Surface Duo for service. Figure 2. The bootable USB will be ready in less than 5 minutes on most modern PCs. Find out how the Microsoft Surface Data Eraser tool can help you securely wipe data from your Surface devices. Accept or decline the software license terms by typing Accept or Decline. First, boot into the Surface UEFI and check if the UEFI displays a boot drive error icon . Zeroing the drive and clearing out the TPM (to remove the BitLocker keys stored to decrypt the data) will effectively nuke the drive. A Microsoft Surface Data Eraser USB stick requires only the ability to boot from USB. For easy usage i will create bootable Microsoft Drive data eraser tool.iso file and then i will upload online and then i will paste the link here. Partition to be erased is displayed in Microsoft Surface Data Eraser. What does the BIOS setup show? To work around this issue, changethe deployment tool to target DISK2. Most Surface models don't have removable storage media. Microsoft Surface Data Eraser is a free tool from Microsoft to help Surface users to securely delete data without booting into Windows operating system. We have gone through our first lifecycle of Surfaces in our environment and removing he drives before disposal is not that simple of a proposition. @jans-at Today just now i successfully created a bootable iso file for 64bit. This turns off phone protection and erases all the data on your Surface Duo. Data eraser tool fails on either 5% or 10%; tried on both USB 2.0 & 3.0 After downloading, run the setup file and then follow on-screen directions to complete the installation. For information about the changes provided in each new version, see the following notes: This version of Surface Data Eraser includes bug fixes. "There was a problem recovering your PC" when recover from a drive a have a problem of formattin using eraser tool. Select Continue. I tried surface data eraser but I get an error message that "no disk drive found". d. Upgradujte na Microsoft Edge, abyste mohli vyuvat nejnovj funkce, aktualizace zabezpeen a technickou podporu. Bonus Flashback: April 28, 1998: Spacelab astronauts wake up to "Take a Chance on Me" by Abba (Read more Last Spark of the month. I was told I can try to delete partitions but idk if its an SSD issue and idk what the right call is.. Figure 5. Select X to close Microsoft Surface Data Eraser. Please refer to the Surface warranty terms and conditions for details on how your device will be serviced or replaced. Choose the account you want to sign in with. Please guide me, Scan this QR code to download the app now. Select any of the following sections or select Show all. You signed in with another tab or window. You signed in with another tab or window. If you can turn on your Surface Duo, reset it to factory settings before you send it to us for service. :::image type="content" source="images/microsoft-surface-data-eraser/fig4-start.png" alt-text="Figure 4. Figure 1. Insert the bootable Microsoft Surface Data Eraser USB stick into the supported Surface device. One is a Toshiba and the other I just bought for this is a PNY. The Microsoft Surface Data Eraser is compatible with the following device only. NOTE: The download page lists other tools for the Surface device as well. Storage spaces drives are virtual, so they are listed after physical drives. Confirm USB drive of at least 4 GB is connected. I need to format my Surface Go before sending it in for repair and can't even get this utility to work. When you see the confirmation screen, confirm the same by pressing the Y key. Just now download that tool and then i installed on NON-Microsoft surface device successfully. You must accept the license terms to continue. The Microsoft or Surface logo appears on your screen. Surface pro 4 can't find it's own hard drive - Microsoft Community If you pressed Y in step 6, due to the destructive nature of the data erasure process, another dialog box is displayed to confirm your choice. d. Release the Volume Down button. Windows Explorer shows two 512 GB drives instead of single 1 TB drive. Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. Choose x64 (for 2021+ devices only) for 2021 or newer devices, choose x64 for 2020 and older devices or ARM64 for Surface Pro X from the Architecture Selection page, as shown Figure-3. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Do not edit this section. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. Is it the size of the drive? Just don't want to waste hours trying to format this Surface Go tablet to send it in for repair. When you run Surface Data Eraser on the Surface Data Eraser USB drive, a log file is generated in the SurfaceDataEraserLogs folder. Step 4: When you see the license screen, click Accept to continue. To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). c. Press and release the Power button. Begin the Microsoft Surface Data Eraser tool"::: Does Microsoft wipe the data from my Surface? c. Press and release the Power button. download below file and then extract the file Press any key to shutdown device now . https://answers.microsoft.com/en-us/surface/forum/surfpro4-surfupdate/surface-pro-4-os-re-install/0f https://www.ifixit.com/Guide/Microsoft+Surface+Pro+4+SSD+Drive+Replacement/60383, https://www.seagate.com/gb/en/support/downloads/seatools/, https://community.spiceworks.com/topic/2142998-new-purpose-for-an-old-surface. Select Continue to acknowledge that you have a USB drive of at least 4 GB connected, as shown in Figure 2. Turn off your Surface device. Two hours before I created the bootable iso file. If the Start button is disabled, check that your removable drive has a total capacity of at least 4 GB. Same exact issues. Step 3: Type Microsoft Surface Data Eraser in Start menu search box and then press Enter key to launch the tool.
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