Adelaide metroCARD top ups are in $5 blocks, up to $200. adelaidemetro.com.au. Find out more about discounted travel with a Visitor pass. Have a $5 bill in hand or some shrapnel How long do I need for my trip to Australia? Brooklyn, NY 11201. Adelaide Metro metroCARDs are rechargeable plastic cards that you can use on buses, trains and trams. If you are arriving in Adelaide within the next 10 days, you can present your interstate Seniors Card at one of the following locations to receive a 14-day free off-peak travel ticket: Interstate Seniors Card members need to pay a concession fare to travel in peak times. Thanks for your feedbackWe use what you tell us to help improve the website. Here's how to transfer a balance from an expired card, plus other ways to address common issues. 130 Livingston Street Here's how to get help, Check on the status of a MetroCard claim previously submitted, MetroCard not returned from bus farebox/AutoGate, Select Bus Service MetroCard Fare Collector, print a claim form to mail to us with your MetroCard, If you have an OMNY Account, log in and find the charge you think is incorrect. You can do this by clicking on 'update my details'. If you'd like a response, please contact us. A replacement card will cost you $5. You have two years from the expiration date to transfer any remaining money to a new card. Tip: Female travellers can also book a ride with Shebah, a rideshare service with all-women drivers catering to women. It was originally scheduled to become fully operative in early 2013. If you recharge in person or using a vending machine, your funds will be available immediately. Public transport | Seniors Card Choose an amount to put on the card and tap Add Money. To set up an online account, you need an email address. Call 511 and follow the prompts get to the Balance Protection Program. Adelaide airport is eight kilometres from the centre of the city and is easily accessed by car, bus and taxi. We have detected you are using an out-of-date browser. After that time, the expired MetroCard must be sent to MetroCard customer claims. If your metroCARD Special Pass is lost or stolen, or fails to validate, a replacement can be obtained free of charge by attending an . They differ from other ticket vending machines in that they both dispense and recharge Metrocards. New and replacement Seniors Cards are issued through the Seniors Card Unit. You canbuy or recharge a metroCARD at many locations across Adelaide ororder a metroCARD online and we will post it to you. The transit authority began testing the open loop contactless ticketing system on the city's tram network in September 2020 . For example, if you have a Seniors Card, you can use public transport for free on Monday to Friday between 9am and 3pm, and all day Saturday and Sunday. Adelaide has a free City Connector bus service operate in both clockwise and anticlockwise directions in the city centre. You cant buy these cards from retailers. Adelaide Metro will use its best efforts to advertise changes to these conditions of use before they commence. This excludes National Seniors Card, Seniors Business Discount Card and New Zealand SuperGold Card. You dont need an online account to use a metroCARD. }, There are other services to Glenelg, West Lakes Centre, and Marion Centre Interchanges.You will need a standardMetroticket or metroCARD to board the bus. To receive a refund, please visit the Adelaide Metro InfoCentre at the Adelaide Railway Station. iApply Your Seniors Card is ready to use on public transport as soon as you receive it. The machines accept coins and card payments, but not bills, which was a common criticism of the previous generation ticket vending machines. Your login is the word 'SENIOR' followed by an underscore (_) and then your seven digit Seniors Card number (eg SENIOR_0000000). Please don't include any of your personal information in this box. Metrocard-only validators have been installed alongside the dual-purpose validators on the 3000 class railcars and the Alstom Citadis trams and at secondary doors on the larger O-Bahn buses. You can order replacement Metrocards online. Related information metroCARD conditions of use (PDF, 349 KB) Seniors Card How to catch a bus, train or tram Passenger behaviour and safety Public transport apps On-board vending machines accept credit/debit cards and coins. The expiration date is usually about one year from the date of purchase. After a year, you need to send your card to Customer Claims: MetroCard Customer Claims We acknowledge the Traditional Aboriginal and Torres Strait Islander Owners of the land, sea and waters of the Australian continent, and recognise their custodianship of culture and Country for over 60,000 years. Make sure you have access to your emails, as you will need to follow instructions that will be emailed to you. By clicking any link on this page you are giving your consent for us to set cookies. To replace a MetroCard by phone, dial 511, say "MTA," "Subway and buses," and follow the prompts. Login and let us know what needs to be updated on our Adelaide Metro metrocard machine listing, or email us on support@studentvip.com.au. We can't respond to what you write here but you can contact us instead if you'd like a response. We provide a Balance Protection Program for 30-Day Unlimited Ride and 7-Day Express Bus Plus MetroCard. Lost Metrocard | Metro Christchurch - MetroInfo Any value on your card when its lost or stolen is not refundable. change the name on your metroCARD account. If you do not have an online account, just call03 366 88 55and we will block your card for you. International seniors are not eligible for any concessions. A beep and a green light means that it has validated properly. You can manage your Adelaide metroCARD online by setting up an account.