What do I do if my DoorDash account is deactivated? Other platforms, like Uber, may not provide such clear communication, making DoorDash a good option for those looking for transparency in their work. Thankfully, such behavior is not common, but it is important to be aware of the consequences of misusing the DoorDash platform. If so, you might be worried about losing your source of income. Because that allows you to take control. I will give Doordash credit for being much more specific about what can cause deactivations than other food delivery services like Grubhub and Uber Eats. If your activity while delivering makes customers, restaurant staff and customers or the general public unsafe, that could be the end of your Doordash delivery account. The one you contracted with, the one who sends you your payments. Is there one or more people who review these things? They still ask why you decline, why you unassign, how the delivery went are you really at the restaurant? You won't get deactivated for one violation. DoorDash Deactivation Reasons & How to Get Reactivated - Ridester.com Doordash doesn't really lay out the process. At this same time, Doordash added a section to the deactivatino policy entitled Violating the Terms of your Contract. Doordash can not deactivate your account for working multiple applications such as delivering for Uber Eats or Grubhub at the same time. You can't be victimized when it's up to you. Privacy Policy. It starts with knocking anything I'm streaming completely offline if an offer comes in, to the notification chime getting stuck, to completely going off. Pay attention to what the order is supposed to be. The customer needs the food delivered quickly and in good condition. Doordash can not deactivate you for not accepting orders or for failing to meet a minimum number of deliveries. Pay attention to where there's a probability that the customer could complain that you didn't deliver. Doordash Driver Requirements, Background Check, and how to Qualify. The Fora platform includes forum software by XenForo. How to Avoid Deactivation Doordash Grubhub Uber Eats - EntreCourier The most common reasons for a driver being deactivated is not delivering orders or delivering them late. So, while working for DoorDash may provide autonomy and flexibility, its important to remember that the company has guidelines that must be followed to ensure continued success. You have no guarantees and no safety net. Is there something you want to do with your life? This is part of a series of articles called the Doordash Delivery Driver series: Everything you need to know about being a Dasher in the United States. 2,690 Posts #21 . Someone lied so they could get free food. There's a fine line of control when it comes to the independent contractor relationship. Remember the time you were bragging about your ratings and posted a screen shot? It's a written record. Please note that you may not appeal via contacting Dasher Support, but rather only by the link in the email. A woman delivering for DoorDash in Florida was attacked and kidnapped before being rescued by her family members, police say, and a male suspect has been arrested. Sometimes they don't. Because you're in control. If the appeal is denied, you may wish to try a different delivery app as most do not allow disputes of violations. They're not allowed to, but if they just call it fraud, how do you prove they did? When does it make sense to do what they want you to do? Fortunately things like screen shots are quick and easy and you can do them while walking to the car. Didn't someone warn you that your horrible on-time percentage was going to get u canned? Usually that will take care of it. You can read more about my affiliate policy here. Seems the on time rating is calculated similar to your acceptance rate but worse. However, once you do accept an offer, that's when the contract goes into effect. Realizing his experience could help other drivers, he founded EntreCourier.com to encourage delivery drivers to be the boss of their own gig economy business. I've been doing this two and a half years. You arrive and the restaurant says someone else took the order. It's got two cameras. Hannah Getahun. However, there are many things that are fraudulent that can lead to deactivation. You were in the wrong place at the wrong time and maybe the restaurant worker thought you were someone else. In Episode 95, I spoke with Leah Chasser of Kover.AI. If you rely much at all on the income for your delivery business, you want to stay on top of how to avoid deactivation from your contracts with delivery gigs like Doordash, Uber Eats, Grubhub, Postmates, and others. That includes passing a background check. We'll do this in a question and answer format: Doordash doesn't really say.